Privacy

We understand the importance of privacy, and so we have set out the following policy for the users of our website.

We have set out below where the different areas of user privacy is concerned, and outlined the obligations and requirements of our users, the website and ourselves - Chew and Chase Ltd. We have also included the way this website processes, stores and protects user data and information too. We take a proactive approach to user privacy and ensure the necessary steps are taken to protect your privacy throughout your shopping experience with us. This website complies to all UK national laws and requirements for user privacy.

 

Use of Cookies

Our website uses cookies, and we have a cookie control system that allows you to enable or disable the use of these. If you wish to deny the use and saving of cookies from this website, you should take necessary steps within your web browser security settings to block them.

We also use software to understand how our customers like to use our website. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your device in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information http://www.google.com/privacy.html

 

Payment details

We do not store any of your payment details. These are processed securely by our payment services providers SagePay and PayPal. You can read more about this in our Terms and Conditions. Our payment service via SagePay is PCI Compliant.

 

Contact & Communication

If you would like to get in contact with us at any point, we would be glad to hear from you. But please note that any personal information you provide is at your own discretion. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure we provide a safe and secure form for you to contact us through.

We may use any information you submit to provide you with further information about our products or to assist you in answering any questions or queries you may have. Your details will never be passed on to any third parties.

 

Email Newsletter

Our email newsletter is used to inform subscribers about our products. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies or people outside of Chew and Chase Ltd. You can un-subscribe at any time, and this is detailed at the footer of each email campaign.

 

Social Media Platforms

We love social media, and like to tweet. Interacting with us through social media is bound by the terms and conditions as well as the privacy policies held with each social media platform respectively.

We provide social sharing buttons which help share web content directly from web pages to social media platforms. If you use such social sharing buttons, note that the social media platform may track and save your request through your social media platform account.

 


February 2016: Chew and Chase Ltd, PO Box 598, Bristol. BS34 9GS.